Support
webert — film & TV ranking
Contact
For any questions, issues, or feedback, email us and we'll get back to you as soon as we can.
Frequently Asked Questions
How do I delete my account?
Open the app, tap the ⚙ settings icon in the top right, and select "Delete Account." You'll be asked to confirm before anything is deleted. This permanently removes your account and all associated data.
How do I reset my password?
On the sign-in screen, tap "Forgot password?" and enter your email address. You'll receive a link to reset your password.
How does the ranking system work?
webert uses binary comparison ranking — instead of rating films with stars, you're shown two titles and asked which you prefer. A small number of these comparisons places each title into your personal ranked list.
What is Wescore?
Wescore is the community score for each film or show — a weighted average of rankings from all webert users. It reflects collective taste rather than any individual's opinion.
How do I report a bug or problem?
Email us at slaptopmail@gmail.com with a description of what happened and we'll look into it.
How do I request deletion of my data?
You can delete your account directly in the app (see above), which removes all your data immediately. Alternatively, email us at slaptopmail@gmail.com and we'll take care of it within 30 days.
Privacy
Read our Privacy Policy to learn what data we collect and how we use it.